Oversee daily operations and maintenance of all common areas (clubhouse, garden, gym, swimming pool, etc.) Coordinate with housekeeping, security, electricians, and plumbers for regular upkeep Ensure maintenance contracts (AMCs) are up to date and followed
Administration & Compliance:
Maintain records of society expenses, income, bills, vendor payments, and maintenance dues Handle society legal documentation, audits, and RERA/RWA-related compliance (if applicable) Coordinate Annual General Meetings (AGMs), resident complaints, and voting processes
Resident & Vendor Coordination:
Act as a single point of contact for residents regarding society services and complaints Supervise vendors (security, housekeeping, gardening, etc.) and ensure service-level agreements are met Maintain harmony in society by handling disputes and grievances professionally
Staff Management:
Supervise and schedule society staff shifts Handle recruitment or replacement of ground staff as required Monitor attendance and performance
Budgeting & Collection:
Assist in annual budgeting for society maintenance and operations Ensure timely collection of monthly/quarterly maintenance dues from villa owners Follow up on outstanding payments and issue necessary notices
Qualifications:
Graduate in any discipline; MBA or Facility Management Certification is a plus Minimum 3-5 years of experience in society/villa/township/community management Familiarity with society accounting, RERA norms, vendor management, and maintenance tools
Skills Required:
Strong interpersonal and leadership skills Basic accounting and reporting knowledge Ability to handle conflict and provide fair resolutions Fluency in local language and English/Hindi Proficiency in MS Office / Society Management Software (if any)
Preferred Experience:
Candidates with prior experience managing
luxury villa projects / high-end gated communities
will be preferred.
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