Job Description

Join our Team

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Our Opportunity

As a M&C Social Media Professional, you will be expected to help/manage social media projects and give proactive advice to the global Marketing & Communication communities and Business Areas and Market Areas, on the selected platforms.

In this role, you will be both responsible for "social media management" and "social listening and analytics" on the prescribed channels/platforms and communities.

Responsibilities & Tasks

Ability to independently work with global stakeholders social media/channels management social listening create/edit social media content Create social media measurements and reports Analyze social media sentiments Project management from proactive communication advice to social media support Do quality check of the "content" and "communication" for the social media project/s Work on global projects for the Marketing & Communications teams by providing content for social channels, both organic and paid Review & edit written content for social channels for grammar, verbiage, comprehensibility in order to make them error free and according to Ericsson brand guidelines and tone of voice Host sessions with stakeholders to understand the business needs

In this role, candidate would be expected to construct queries in a way that, would help monitor social conversation for different businesses and geographies, as well as competitive brands, programs, products, marketing campaigns and events. He/she should have strong communication skills adaptable to various campaigns, platforms, and audiences, with the ability to synthesize information quickly and communicate complex topics (for the different worldwide geographies). Social listening and analyzing the sentiments would be integral tasks. Deciphering what is important and meaningful for business, then communicating the crisp story in a way which would give business insights based on data, help to make decisions based on the reports and analysis.

Other skills required:

End to end project management for the global client/s Eye for details in terms of grammar and verbiage A knack for editing and proof reading with good research and paraphrasing skills. Ability to write in a variety of formats and styles for global audience.

Preferred Qualifications & Experience Requirements:

Social media management Social listening Social media analysis Strong familiarity and understanding of social media platforms such as Facebook, Twitter, Blogs, Forums, Instagram, and Tumblr required Experience on tools such as Hootsuite, Meltwater etc Skilled user of MS Office Suite including Excel, PowerPoint, Word. Experience working in a dynamic and fast-moving environment Experience of working with multiple stakeholders (preferably in a global context) Experience of working for a multi-national company

Position Qualifications

Project management Ability to work in a fast paced high on demand environment Relationship building Business Acumen Market insight

Core Competences

English skills (spoken and written) Editorial skills Analytical skills Stakeholder management Presentation skills

Behavioral Competences

Complex project management Quality assurer Writing & Reporting Storyteller Social media analytics Creating & Innovating Relating & Networking Adapting & Responding to change Planning & Organizing

Why join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Gurgaon

Req ID:

774957