Job Description

Location:

Thrissur MG Road

Job Type:

Full-Time

Experience:

2+ years preferred

We're looking for a Social Media Expert who's not just creative, but

fast and reliable when it comes to managing customer inquiries

. Our pages get a high volume of messages, comments, and product questions -- and we need someone who can stay on top of it all with a calm, professional tone.

If you're someone who can juggle content planning and community engagement, while keeping a close eye on our ad performance and analytics, you'll thrive in this role.

Key Responsibilities:

Handle a high volume of messages, DMs, and comments daily Respond promptly to customer/product queries across platforms Manage content and posting for Instagram, Facebook, LinkedIn, etc. Track basic social and Google Ads , Meta Ads performance data Collaborate with internal teams for escalated queries or support

Requirements:

Prior experience managing brand/business social media pages Strong written communication and multitasking skills Familiar with tools like Meta Business Suite, Canva, or Buffer Basic understanding of Google Ads Ability to stay organized and handle fast-paced online engagement

Nice to Have:

Customer support or community management experience
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Provident Fund
Ability to commute/relocate:

Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

Social Media handling: 1 year (Required)
Work Location: In person