Role Overview
The Social Media Manager will be responsible for planning, executing, and managing the organization's presence across social media platforms. The role focuses on building engagement, maintaining brand voice, and supporting campaign objectives through consistent and data-driven content.
Key Responsibilities
Plan and manage day-to-day social media activities across Facebook, Instagram, X (Twitter), LinkedIn, and YouTube
Create monthly content calendars aligned with campaign goals and communication strategy
Coordinate with graphic designers, video editors, and content writers for timely delivery of posts
Write clear captions, hashtags, and basic ad copies as per platform requirements
Monitor comments, messages, and mentions, and respond in a professional manner
Track performance metrics such as reach, engagement, impressions, and follower growth
Prepare weekly and monthly performance reports with insights and recommendations
Manage paid social media campaigns in coordination with the digital marketing team
Ensure compliance with brand guidelines and government communication norms (where applicable)
Stay updated with social media trends, platform updates, and best practices
Required Skills & Qualifications
Bachelor's degree in Marketing, Mass Communication, or a related field
Proven experience handling social media accounts for brands, agencies, or government projects
Strong understanding of social media platforms and analytics tools
Basic knowledge of paid advertising and campaign optimization
Good writing and communication skills in English and Hindi (Punjabi is a plus, if relevant)
Ability to manage multiple accounts and deadlines efficiently
Preferred Experience
Experience in social sector, IEC campaigns, or government communication projects
Familiarity with tools like Meta Business Suite, Hootsuite, Buffer, or similar platforms
Experience working with multimedia content and short-form videos
Key Performance Indicators (KPIs)
Growth in followers and engagement rate
Timely execution of content calendars
Campaign reach and performance
Quality and consistency of brand communication
Job Type: Contractual / Temporary
Contract length: 18 months
Pay: ₹50,000.00 - ₹60,000.00 per month
Work Location: In person
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