Job Description

Job Summary:

We are seeking a proactive and organized

Social Media Operations Executive

to manage day-to-day social media activities, coordinate with clients, assign tasks to the internal team, and ensure timely execution of campaigns. This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and understands the dynamics of social media marketing.

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Key Responsibilities:

Client Handling & Coordination

Act as the primary point of contact for assigned clients.
Communicate client requirements clearly to the internal team.
Gather briefs, provide updates, and ensure timely delivery of social media assets.
Manage client expectations and maintain strong relationships through consistent communication and professionalism.

Task Assigning & Team Coordination

Assign tasks to content creators, designers, and copywriters based on project timelines and priorities.
Track the status of tasks using project management tools.
Ensure deadlines are met and escalate any delays or bottlenecks to management.
Maintain an organised workflow between different departments.
Social Media Marketing

Oversee content scheduling and publishing across platforms like Instagram, Facebook and LinkedIn.
Monitor engagement and performance metrics, and assist in preparing client reports.
Stay updated with platform trends and algorithm changes to ensure strategies remain effective.
Support in creating or reviewing content strategies and monthly plans.
Coordinate with ad specialists or media buyers if running paid campaigns.
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Qualifications:

1-3 years of experience in social media marketing, account management, or digital operations.
Strong client communication and interpersonal skills.
Good understanding of major social media platforms and their best practices.
Experience using project management and social media scheduling tools.
Highly organized and capable of managing multiple clients and tasks simultaneously.
Basic knowledge of analytics and reporting.
Job Type: Full-time

Pay: ₹15,000.00 - ₹42,887.25 per month

Work Location: In person