Social Media Manager

Year    Shiliguri, WB, IN, India

Job Description

Job Title:

Social Media Manager

Location:

Siliguri

Department:

Marketing & Communications

Reports To:

Head of Marketing / Director

Salary:

Negotiable

Job Purpose



The

Social Media Manager

will be responsible for developing and managing the brand's presence across all major social media platforms. This role requires creativity, strategic planning, and data-driven decision-making to increase engagement, build community, generate leads, and strengthen brand reputation.

Key Responsibilities



1. Strategy & Planning



Develop and execute comprehensive social media strategies across platforms (Instagram, Facebook, LinkedIn, Twitter/X, YouTube, Pinterest, WhatsApp Business). Align social media campaigns with overall marketing and business objectives. Identify growth opportunities and innovative engagement methods.

2. Content Creation & Management



Plan, create, and publish engaging posts, stories, reels, videos, and live sessions. Ensure content aligns with brand guidelines, tone, and messaging. Manage content calendars for timely and consistent posting.

3. Community Management



Handle daily interactions: respond to comments, DMs, and queries promptly. Build and engage online communities to strengthen brand loyalty. Monitor brand mentions and manage online reputation.

4. Paid Campaigns



Plan and manage paid ad campaigns (Meta Ads, LinkedIn Ads, YouTube Ads, etc.). Track campaign ROI and optimize performance for conversions and engagement.

5. Analytics & Reporting



Monitor performance metrics using tools like Meta Business Suite, Google Analytics, and platform-specific insights. Prepare regular reports with actionable recommendations for management. Continuously refine strategies based on data and audience insights.

6. Collaboration & Partnerships



Work with design, content, and product teams for consistent branding. Coordinate with influencers, bloggers, and external partners to boost reach. Support SEO, PR, and digital marketing activities.

Qualifications & Experience



Graduate in Marketing, Communications, Digital Media, or related field. 4-8 years of experience in social media management and digital marketing. Proven track record of managing both organic and paid campaigns.

Key Skills Required



Strong knowledge of social media platforms, trends, and algorithms. Excellent content writing, storytelling, and communication skills. Proficiency in social tools (Meta Ads Manager, Hootsuite, Buffer, Later, Google Analytics). Basic design & video editing skills (Canva, Adobe Suite, Photoshop). Strong planning, organization, and project management abilities. Analytical mindset with the ability to interpret data and optimize strategies. Creative and proactive approach with an eye for audience preferences.

Additional Attributes



Ability to work independently and within cross-functional teams. Strong multitasking skills and ability to handle fast-paced environments. Passion for creativity, digital innovation, and community building.
Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD4119269
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shiliguri, WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year