Job Description

HORAD is looking for a motivated and energetic

Social Media Manager

with long term work commitment . The ideal candidate should have strong communication skills (English + Tamil), confidence, and the ability to convert leads into successful purchases.

Key Responsibilities

Handle inbound and outbound sales inquiries. Promote and explain HORAD products to potential customers Convert leads into confirmed purchases Maintain strong follow-up with potential customers. Build and maintain customer relationships. Meet monthly sales targets and contribute to business growth. Coordinate with operations and customer support teams for smooth orders processing Maintain records of leads, calls, and bookings. Address customer inquiries, complaints, and issues through various channels like phone, email, or in person. Relationship management Develop and maintain positive, long-term relationships with key clients to ensure their satisfaction and loyalty. Data management Maintain accurate and up-to-date records of all customer interactions and information in a customer database. Internal coordination Collaborate with other departments to ensure customer needs are met and to enhance the overall customer experience. Feedback and analysis Analyze customer feedback to identify trends and provide insights to management, which helps improve service quality and business strategies. Customer retention Support and implement strategies to retain customers and encourage loyalty.

Requirements

Any

experience

in any sales domain is deseriable but not mandatory Strong communication and persuasion skills. Basic computer knowledge (MS Office, CRM usage preferred). Ability to work in a fast-paced environment. Positive attitude and willingness to learn.

Benefits

Competitive salary + incentives Training and growth opportunities Friendly and supportive team Chance to grow within the online industry
Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person