Job Description

About the Role: We are looking for an experienced and dynamic Social Media Manager to lead a team of 2-3 Virtual Assistants (VAs) who support our clients in both social media management and administrative tasks. This role requires excellent communication skills, strong leadership, and a client-first mindset. The Social Media Manager will be responsible for ensuring high-quality client deliverables, managing relationships with clients, and guiding the VA team to achieve performance and engagement goals.

Key Responsibilities

? Client Relationship Management

? Serve as the primary point of contact for assigned clients.

? Understand client goals, brand voice, and ensure alignment across all social media and admin deliverables.

? Conduct regular check-ins and review meetings with clients to provide updates and gather feedback.

? Team Management

? Lead and mentor a team of 2-3 Virtual Assistants managing social media and admin tasks for clients.

? Oversee workload distribution, task assignments, and ensure timely delivery of work.

? Train, guide, and monitor team members to maintain quality and consistency.

? Review and approve content, reports, and communications before client submission.

? Social Media Management

? Develop and implement social media strategies tailored to client objectives.

? Oversee content creation, scheduling, publishing, and reporting across multiple platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).

? Track social media KPIs, generate reports, and present actionable insights to clients.

? Ensure compliance with Meta, Google, and platform policies to avoid account issues.

? Administrative Oversight

? Coordinate and supervise Virtual Assistants managing client's administrative processes.

? Ensure smooth communication, documentation, and operational support on behalf of the clients.

? Maintain quality checks to ensure client satisfaction on both social media and admin deliverables.

Required Skills & Qualifications

? Bachelor's degree in Marketing, Communications, Business, or a related field (preferred). ? Proven experience (3-5 years) in social media management with client-facing responsibilities.

? Prior experience managing a team (preferably Virtual Assistants or remote staff).

? Strong written and verbal communication skills in English (US clients).

? In-depth knowledge of major social media platforms, analytics tools, and content best practices.

? Ability to multitask, manage deadlines, and maintain quality standards under pressure.

? Familiarity with task/project management tools (e.g., Trello, Asana, ClickUp, Zoho Projects).

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Work from home
Application Question(s):

Are you available to join immediately?
Language:

English (Required)
Shift availability:

Night Shift (Required)
Work Location: Remote