Job Description

Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
Progress starts with you.

Visa is looking for a Social Media Manager who lives and breathes social. This is not a "deck-building" role-it's about creating, publishing, and engaging at the speed of culture. You'll be the voice of Visa across platforms, crafting modern, social-first stories that resonate with communities and drive engagement.
What You'll Do

• Create and Publish: Develop thumb-stopping content for Instagram, TikTok, Facebook, and emerging platforms. Write, design, edit-hands-on execution is key.
• Real-Time Activation: Spot trends, cultural moments, and conversations as they happen. React fast with relevant, on-brand content.
• Trendspotting & Culture Fluency: Stay ahead of memes, movements, and platform shifts. Bring fresh ideas that feel native to each channel.
• Community Management: Build and nurture Visa's social communities. Engage authentically, respond quickly, and grow followers through meaningful interaction.
• Influencer Economy: Identify and collaborate with creators and influencers to amplify Visa's voice in culturally relevant ways.
• Exclusive Behind-the-Scenes Access: Get front-row access to Visa-sponsored events and partnerships-from music festivals and celebrity shoots to cricket matches, Formula 1, and global events like the FIFA World Cup. Capture and share authentic, behind-the-scenes moments that fans can't see anywhere else.
• Performance & Social SEO: Track KPIs, optimize for reach and engagement, and leverage social SEO to maximize discoverability.
• Risk Management & Brand Safety: Ensure all content aligns with Visa's brand standards and complies with platform guidelines.
• What We're Looking For
• Hands-on social creator: You've published content yourself-whether for a brand or your own channels-and know what works.
• Platform-native expertise: Deep understanding of Instagram, TikTok, Facebook, and emerging platforms-their algorithms, formats, and trends.
• Proven growth experience: You've scaled communities or accounts significantly and can show results.
• Data-driven mindset: Ability to interpret social analytics and turn insights into action.
• Collaborative spirit: Comfortable working with agencies, creators, and internal teams to deliver best-in-class social content.
• Bias for action: Move fast, stay agile, and thrive in a dynamic environment.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications

• 5-7 years of experience in social media management or content creation.
• Demonstrated success in building and engaging communities.
• Experience with influencer partnerships and social-first campaigns.
• Strong copywriting and visual storytelling skills.
• Familiarity with social listening tools and performance metrics.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills Required