Job Description

JD FOR SOCIAL MEDIA EXECUTIVE:
The Social Media Executive (Client Servicing) will be responsible for managing and
nurturing client relationships, ensuring the successful execution of digital marketing
campaigns, and driving client satisfaction. This role requires a deep understanding of digital
marketing strategies, excellent communication skills, and the ability to manage multiple
clients and projects simultaneously.
KEY RESPONSIBILITIES:
Client Relationship Management:

• Serve as the primary point of contact for assigned clients.

• Develop and maintain strong, long-term relationships with clients.

• Understand clients\' business goals, marketing objectives, and challenges.

Campaign Strategy and Execution:

• Collaborate with clients to define digital marketing strategies and campaign

objectives. * Develop comprehensive digital marketing plans, including SEO, SEM, social
media, email marketing, and content marketing. * Oversee the execution of campaigns, ensuring they are delivered on time,
within budget, and meet or exceed client expectations.
Project Management:

• Manage multiple client projects simultaneously, ensuring timely delivery and quality control.

• Coordinate with internal teams, including creative, content, SEO, PPC, and social media specialists, to ensure cohesive campaign execution.

• Monitor project progress and adjust strategies as needed to achieve desired outcomes.

Performance Analysis and Reporting:

• Track and analyze campaign performance metrics using tools like Google analytics, SEMrush, and social media analytics platforms.

• Prepare and present detailed reports to clients, highlighting key insights, successes, and areas for improvement.

• Provide actionable recommendations based on data analysis to optimize future campaigns.

• Conduct regular client meetings, presentations, and performance reviews.

Team Collaboration and Leadership:

• Work closely with internal teams to ensure seamless collaboration and alignment on client projects.

• Mentor and guide junior team members, fostering a culture of continuous learning and improvement.

• Stay updated with industry trends, emerging technologies, and best practices to drive innovation within the team.

QUALIFICATIONS:

• Bachelors degree in Marketing, Business, Communications, or a related field.

EXPERIENCE AND EXPERTISE ;

• 2+ years of experience in digital marketing, with a focus on client servicing and account management.

• Preferably 2 years work experience in a Digital Marketing or Advertising Agency

• Proven track record of managing successful digital marketing campaigns.

• Strong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and content marketing.

• Excellent communication, presentation, and interpersonal skills.

• Strong analytical skills and experience with marketing analytics tools.

• Ability to manage multiple projects and clients simultaneously in a fast-paced environment.

• Proactive, detail-oriented, and highly organized.

• Experience with CRM software and project management tools is a plus.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with a dynamic and creative team.

• Professional development and growth opportunities.