Job Description

Social media executive

Responsibilities (Non-Exhaustive)

Monitor and updated social media accounts, website, and marketplaces with latest
content.

Creating the content calendar for the month.
4

Coming up with ideas & implementing online events & contests with influencers. Coordinating with in-house team (graphic designer, content etc.) to create a consistent
stream of new content for audience interaction while analyzing, managing, and

altering schedules where necessary to optimize engagement.

Work closely with the marketing team to develop social media campaigns Generate, edit, publish and share engaging SEO ready blogs for the website. Solving customer queries and maintain good customer relations. Handling customer communication at various channels like calls, WhatsApp, Email,
Instagram, Facebook, etc.

Create tickets where required for customer queries resolutions. Responding to negative customer comments online and managing reputation.
Qualifications

Patient Listener, Excellent Communication skills - Must know fluent English (Oral and written) and Hindi, Good Typing Speed, Problem Solving, Greatly confident. University/College degree is an asset. Familiarity with Microsoft office and social media platforms.
Platforms (Non-Exhaustive)

Own Website - Shopify Based Instagram Facebook Snapchat Linkedin Youtube Twitter
Experience

Candidates from the E-commerce industry will be highly preferred Female candidates are preferred. In terms of years of experience, 1 to 3 years (Not a rigid criterion if the worth can be
proven with work).

Job Type: Full-time

Pay: ₹11,926.36 - ₹26,013.35 per month

Work Location: In person