Job Description

Handle our Reels & Operations.

Job Title: Social Media & E-commerce Executive (Content + Operations)

Company: Swad India (Premium Food Brand)

Location: Kharadi, Pune (On-site role only)

Timing: 10:00 AM - 7:00 PM, Monday to Saturday

Salary: ?22,000 - ?30,000 per month

About Us

Swad India is a premium gourmet brand curating the finest regional and international food specialties. We are a woman-led, small, friendly team building a modern D2C brand from the ground up. You will work directly with the founders and gain hands-on experience across content creation, e-commerce management, and customer experience.

What You Will Do

1. Social Media & Content Creation (40%)

Shoot aesthetic product Reels, videos & photos using mobile.

Edit daily Reels

using VN / CapCut / InShot with a premium visual aesthetic. Create Canva graphics for promotions, product cards, and WhatsApp broadcasts. Capture behind-the-scenes content of new arrivals and order fulfillment.

2. E-commerce Operations (30%)

Generate shipping labels on Shopify and coordinate with courier partners. Upload new products, update inventory, and maintain product listings.

Handle packing and dispatch (Hands-on):

You will take ownership of packaging to ensure every order looks premium. Track stock levels and manage dispatch workflow.

3. Customer Experience (30%)

Interact with customers via WhatsApp, calls, and email. Provide polite, clear, and professional responses in

English

. Manage WhatsApp broadcast lists to drive engagement. Share order updates and handle queries with care.

Who We're Looking For

Tech-savvy:

Comfortable with Instagram Reels, Canva, mobile video editing apps, and Excel.

Language:

Excellent spoken & written English (

mandatory

).

Organized & Proactive:

You are adaptable and comfortable supporting operations (packing/logistics) during busy periods.

Experience:

1-3 years in social media, content creation, or e-commerce (Talented freshers with strong portfolios are welcome).

Why Join Us?

Work closely with a

woman-led founding team

in a premium D2C brand. Learn end-to-end business operations: marketing, content, logistics, and customer experience. Friendly, supportive startup environment with genuine growth opportunities.

How to Apply

Please send your resume AND a link to your portfolio (2-3 Reels, graphics, or videos you have created). Applications without links will not be reviewed.

Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?30,000.00 per month

Ability to commute/relocate:

Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you a female ? Do you have strong expertise in Mobile Video Editing (Reels-focused) using apps like VN Editor, CapCut, or InShot and Canva (Please specify if you use any other app) Please share links of 3-5 sample Reels you have edited or shot
Education:

Higher Secondary(12th Pass) (Required)
Work Location: In person