Job Description

Key Responsibilities1. Lead Response & Customer Handling

Respond promptly to leads from WhatsApp, Instagram, and other platforms. Maintain professional and engaging communication with new and existing customers. Follow up with interested clients to convert inquiries into sales.

2. Social Media Coordination

Coordinate with the content team for daily and weekly social media posts. Share customer insights with the marketing team to improve content strategy. Ensure timely upload of stories, product posts, and announcements (if required).

3. Shoot Coordination

Work with the photography/videography team to plan and schedule product shoots. Ensure the right products, models, and props are prepared before each shoot. Assist in selecting final images/videos for posting.

4. Sales & Product Promotion

Present products clearly and persuasively to customers. Maintain knowledge of current collections, offers, and stock availability. Upsell and cross-sell products based on customer preference.

5. Communication & Reporting

Maintain daily logs of customer interactions and sales conversions. Coordinate with inventory and logistics teams for order fulfillment. Provide weekly updates to the Sales & Marketing Manager.

Required Skills & Qualifications

Strong communication skills (written & verbal). Familiarity with WhatsApp, Instagram, and basic digital tools. Sales-oriented mindset with good negotiation skills. Good multitasking and time-management abilities. Prior experience in sales, customer support, or social media handling is a plus.
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Paid time off Provident Fund
Work Location: In person