Job Description

Social Media & Community Manager

Location:

Navrangpura, Ahmedabad

Experience:

Minimum 1 Year

Position:

1 (Full-time, On-site)

About the Role:

We're seeking a creative, proactive, and tech-savvy Social Media & Community Manager to join our growing team at Syndell Technologies Pvt. Ltd. If you're passionate about social media, online engagement, and brand storytelling -- this is the perfect role for you!

You'll work independently to develop strategies, create content, and build vibrant online communities that drive brand awareness and business growth.

Key Responsibilities:

Strategy & Content Creation:

Develop and implement effective social media strategies to increase brand visibility and engagement Plan, create, and manage engaging content across platforms (Instagram, LinkedIn, Facebook, X, Threads, YouTube, etc.) Manage social media calendars, campaigns, and collaborations Develop and maintain brand voice guidelines across all platforms

Analytics & Performance:

Monitor analytics, track performance, and prepare growth reports Track and report social media ROI and conversion metrics to leadership Set quarterly KPIs and OKRs aligned with business objectives Conduct A/B testing on content formats, posting times, and messaging

Community Management:

Engage with online communities -- respond to messages, comments, and feedback promptly Build community engagement programs (contests, AMAs, community takeovers) Develop and leverage user-generated content (UGC) strategies Handle negative feedback, PR issues, and reputation management independently

Collaboration & Growth:

Coordinate with the design and marketing teams for visuals, videos, and ad creatives Collaborate with sales team to support lead generation efforts through social channels Identify and manage micro-influencer and partnership collaborations Conduct regular competitor analysis and industry benchmarking

Budget & Resource Management:

Manage monthly paid social media budgets and optimize ad spend Allocate resources effectively across platforms based on performance data

Trend Monitoring:

Stay updated with social media trends, tools, and algorithm changes Monitor competitor strategies and identify new opportunities

Technical Skills Required :

Social Media Management:

Strong understanding of Meta Business Suite, LinkedIn Campaign Manager, and Google Analytics Proficiency in social listening tools (Brandwatch, Mention, Sprout Social) Knowledge of Social Media Scheduling Tools (Buffer, Hootsuite, Later, etc.) Experience with social commerce features (Instagram Shop, Facebook Marketplace)

Content Creation:

Proficiency in Canva, Figma, or Adobe Creative Suite for visual content creation Familiarity with AI tools like ChatGPT, Jasper, or Copy.ai for content ideas and engagement

Analytics & Optimization:

Basic understanding of SEO, hashtags strategy, and keyword optimization for social media Experience with conversion tracking and attribution models Understanding of paid ad campaigns and A/B testing

Desired Qualifications:

Bachelor's degree in Marketing, Communications, or a related field Minimum 1 year of relevant experience in social media management or community engagement Excellent written and verbal communication skills Strong creativity, organization, and time-management abilities

Self-starter with ability to work independently with minimal supervision

Understanding of business metrics and how social media impacts company goals

Entrepreneurial mindset with ownership mentality

Comfortable in fast-paced, evolving environment

What We Offer:

Friendly, supportive, and growth-driven work culture Opportunity to work on innovative projects with an experienced digital team Professional growth and learning opportunities Autonomy to make data-driven decisions and drive strategy

Interview Process:

Only

Walk-in Interviews

will be conducted. No online interviews.

How to Apply:

Interested candidates can share their resumes and design portfolios at

hr@syndelltech.com

or contact us at

6355614590

for more details.

Job Types: Full-time, Permanent

Pay: From ?20,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person