Job Description

Plan, create, and publish engaging content across platforms such as Instagram, Facebook and LinkedIn. Develop and execute monthly content calendars aligned with marketing campaigns. Manage social media communities: respond to comments, direct messages, and customer inquiries. Track social media performance metrics and provide weekly/monthly reports. Collaborate with design and marketing teams for content production, including graphics, videos, and promotional materials. Monitor trends, competitor activities, and emerging platforms to improve brand visibility and engagement. Manage orders on platforms such as Shopify, Amazon, Flipkart, or other marketplaces. Coordinate with inventory and logistics teams to ensure product availability, timely order processing, and delivery. Monitor and update order status, handle returns/exchanges, and resolve customer issues. Provide timely responses to customer queries across social media and e-commerce platforms. Maintain high customer satisfaction by ensuring smooth post-purchase support. Work with teams to reduce operational errors and improve service quality.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person