Job Description

Role Objective:-

To continuously listen to students, parents, and teachers across digital platforms and convert raw conversations into clear, actionable insights for product, content, and marketing teams.

Key Responsibilities:-

Track conversations across: YouTube, Instagram, Telegram, Reddit, Quora Amazon reviews Teacher & student communities Identify: Pain points Emerging trends Language shifts Cross-category signals Build a Voice of Student / Parent / Teacher repository Share: Weekly sharp observations Monthly insight summaries Alert teams immediately when: A major issue surfaces A strong opportunity appears A competitor narrative is gaining traction Work closely with category leaders to: Validate patterns Push insights into action

What we're looking for:-

Naturally curious, slightly obsessed with "what people are saying" Strong pattern recognition (not just data collection) Excellent written summarisation skills Comfortable with ambiguity Zero fear of screenshots, comments, messy language * Education / student ecosystem exposure is a big plus