Job Description

Chennai, IN-TN
Position Type
Full Time


Requisition ID
11924


Level of Education
Years of Experience
10+ to 15 Years

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Key Responsibilities

Leadership & Strategy

Lead and mentor the incident response (IR) team, fostering a culture of continuous improvement and collaboration. Develop, implement, and maintain the organization's incident response strategy, processes, and playbooks. Act as the primary escalation point for significant cybersecurity incidents.

Incident Management

Oversee the detection, analysis, containment, eradication, and recovery phases of cybersecurity incidents. Coordinate cross-functional teams and third-party vendors during incident response efforts. Ensure timely reporting to stakeholders, including executive management and regulatory bodies, as required.

Threat Analysis & Forensics

Conduct root cause analyses of incidents and oversee digital forensics investigations. Collaborate with threat intelligence teams to stay ahead of emerging threats and ensure proactive response measures.

Training & Preparedness

Organize regular tabletop exercises and incident simulations to prepare the team and stakeholders for real-world scenarios. Develop and deliver training programs to enhance the technical capabilities of the IR team.

Compliance & Reporting

Ensure incident response practices align with regulatory requirements (e.g., GDPR, HIPAA, PCI DSS). Prepare detailed incident reports and lessons-learned documentation for internal and external audiences.

Required:

Bachelor's degree in Computer Science, Information Security, or a related field. Advanced degree preferred.

10-15 years of experience in cybersecurity, with a minimum of 5 years in incident response or security operations leadership roles.

Deep understanding of security frameworks and standards (e.g., NIST CSF, ISO 27001, MITRE ATT&CK).

Proficiency with incident response tools (e.g., SIEM, EDR, SOAR platforms) and forensic tools.

Strong knowledge of network security, malware analysis, and threat hunting techniques.

Exceptional communication and crisis management skills.

Preferred:

Relevant certifications such as CISSP, CISM, GIAC Certified Incident Handler (GCIH), or Certified Ethical Hacker (CEH).

Experience working in regulated industries or government organizations.

Familiarity with AI-driven incident detection and response tools

Disclaimer:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.