Job Description

KRA KPI

Inspection & Snagging:

Conduct detailed inspections of each home to identify any defects.

Prepare snagging lists that detail any issues found during inspections

Work closely with construction teams to ensure timely rectification of any snags identified.

Ensure that all systems (electrical, plumbing, HVAC, etc.) are installed correctly and function properly.

Compliance & Safety:

Ensure that all safety standards are met throughout the property as per the checklist.

Coordination & Communication

Liaise with project managers, construction teams, and contractors to address and rectify issues.

Maintain clear and concise communication with customer relation team regarding the snagging process and timelines for rectification.

Final Handover

.Conduct final inspections before handover to ensure that all snags have been addressed.

Prepare detailed handover documentation, including certificates of completion, warranties, and user manuals for homeowners.

Conduct handover meetings with homeowners to walk them through the property, explain key features, and address any concerns.

Company Values

Demonstration of company values

Key Skills and Competencies

Good Interpersonal Skills

Communication skills

Negotiation skills

Customer service orientation

Planning and organizing

Attention to detail

Resource management

Data collection and management

Problem Solving Skills

Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person