Vision plus related parameter configuration and modification.
Identifying if the change in Vision plus can be handled through a parameter change or a Change request.
Managing new projects with Fiserv.
Process improvements for Card management in Vision plus.
Preparation of BRD to be submitted to Fiserv.
Preparation of Notes for Commercial approval.
Working with internal teams- Digital, IT , Operations for implementation/development to be done at the Bank\xe2\x80\x99s end related to Vision plus / Access Plus
Working with Fiserv & Testing partners for Testing and UAT and production movement.
Resolving Vision plus related queries from other departments- Risk Dept , Transaction Monitoring Dept , Collections , Operations, Service Quality etc.
Resolving customer queries/complaints related to Vision plus , Access plus etc.
Support in release management & related changes to be done at the Bank\xe2\x80\x99s end.
And any other related activities with Credit Card system like implementing co-branded cards , Other service providers , Fintechs etc.
Required Knowledge, Skills, and Abilities
SME
Vision Plus
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