Job Description

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SME - Security Information And Event Management (SIEM)
India

SME - Security Information And Event Management (SIEM)
Job Summary
As a Security Incident Response Subject Matter Expert, you will play a vital role in the Support & Operations team by ensuring the timely resolution of escalated incidents while adhering to quality standards. Your expertise in security incident response and technical solution implementation for SIEM will significantly impact customer satisfaction and operational efficiency.
Key Responsibilities
1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Analyzing Security Alerts Through Siem Tools, Maintaining Adherence To Agreed Service Level Agreements.
2. Mentor Team Members And Administrators On Security Best Practices, Preparing Standard Operating Procedures, And Maintaining Comprehensive Documentation To Enhance Team Performance.
3. Validate Change Order Implementation Plans By Assessing Potential Impacts On Security Incidents And Ensuring Human Error Compliance In Operational Processes.
4. Facilitate Effective Communication With Key Business Stakeholders By Actively Participating In Customer Meetings To Gather Feedback And Address Any Operational Issues.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Prepare Reports To Present Findings And Facilitate Performance Improvements To Senior Management.
Skill Requirements
1. Strong Understanding Of Security Incident Response Principles And Practices.
2. Proficiency In Security Information And Event Management (Siem) Tools.
3. Familiarity With Change Management Processes And Capacity Planning.
4. Excellent Analytical Skills For Conducting Root Cause And Trend Analyses.
5. Strong Communication Skills To Effectively Liaise With Business Stakeholders.
Other Requirements
1. Optional But Valuable Certifications: Certified Information Systems Security Professional (Cissp), Certified Incident Handler (Gcih), Or Security+ Certification
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
Copyright 2025 HCL Technologies Limited
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Skills Required