Job Description

Function
Digital & Information Technologies
Pay Band
E4 to M2
Role
SME Google Workspace
A purpose driven role for you
This is Single point of Contact for Google Workspace Super admin task, Email Security implementation of SPF, DKIM, DMARC records authentication parameters.

• Analysis of Phishing, malware and spam emails.
• SMTP Relay Configuration and troubleshooting, MDM, Default Routing, Compliance, Google vault etc.
• Roles and Privileges, Groups, OUs, User Management and Backup through vault.
• Monitoring & managing emails flow for internal & external domains
• Managing Vault users for data backups & data restoration.
• Restore the user's account and emails as per retention policy.
• Rename users and change passwords, Create and assign administrator roles.
• Manage other super and delegated admins, including changing passwords.
• Transfer ownership of files during the user deletion process.
• Grant domain-wide delegation/manage API client access.
• Set up Google as a SAML identity provider and add/modify SAML apps.

A Day in the life
Resource optimisation in Licenses cost and close monitoring
-99% Services availability
-95% CSAT
-5% Reduction on Call Volume - Half Yearly
Access right management , Log Review , Super admin control and regular audit for Non used and other critical account
Maintaining 100 % Compliance to the Policies
Document for ISO 27001 Audit , Key member of External Audit Team
Google work space usage for latest LLM , AI Ops and self-service portal , Various integration for application with Google , SSO , SAML OATH, Cloud Integration
Academic Qualification & Experience
Bachelor in IT or Equivalent
8-10 Year
Technical Skills/Knowledge

• ITIL process, Google Work Space admin task,
• SMTP Relay Configuration and troubleshooting, MDM, Default Routing, Compliance, create administer role for managing operations and managing security of data with confidentiality, Google Workspace Super admin task, Email Security implementation of SPF, DKIM, DMARC records authentication parameters.
• Analysis of Phishing, malware and spam

Behavioural Skills
Integrity, Problem Solving , Passion Collaboration
What will it be like to work for Hero
As the world's largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India's proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.
About Hero
Headquartered in New Delhi (India), is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.
Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.
We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision Be the Future of Mobility, Hero MotoCorp plans to achieve its next 100 million sales by 2030.
We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp's eight \'green\' manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).
Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.
In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 - its first EV - in India and plans to launch the product in global markets.
We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India's flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp's Global Corporate Partner.
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Be with the best. Be your best. Catch-up on all our .
Recruitment assessments - We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Job Details- For internal use only