ACTIVE DIRECTORY SUPPORT
JOB DESCRIPTION
Act as Subject Matter Expert (SME) for Quest, Array, Trend Antivirus, and SFTP platforms.
Design, deploy, and optimize enterprise-level solutions.
Lead root cause analysis for critical incidents and provide permanent fixes.
Manage upgrades, patches, and integrations of Quest & Array systems.
Develop automation scripts/tools to reduce manual tasks.
Work with security/compliance teams to ensure audit readiness (Quest Change Auditor, Enterprise Reporter).
Provide guidance & training to L1/L2 teams.
Collaborate with vendors for architecture reviews and new feature adoption.
Deep knowledge of Quest suite (Identity Manager, Change Auditor, GPO Admin, Recovery Manager).
Expertise in AD Forest recovery, disaster recovery planning.
Advanced load balancing & high availability configurations.
Strong in security frameworks (NIST, ISO, SOX, GDPR compliance).
Experience with enterprise automation & orchestration tools.
Leadership & mentoring skills.
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