Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



SME - Accounts Receivable

Client Finance - JLL Business Service (Gurugram)

Position Overview:

The Subject Matter Expert for Accounts Receivable will provide technical expertise in cash application processes, complex tenant account reconciliations, and serve as a knowledge resource to ensure optimal financial operations within the organization.

What this job involves:

Conduct a comprehensive analysis of bank deposits and execute precise application of deposits to designated tenant accounts

Perform in-depth analysis of tenant ledger histories to identify and resolve discrepancies in payment transactions

Performing quality check to ensure all the deposits are correctly applied against each tenant accounts

Query handling - working upon all queries received and keeping a close tab on any pending queries that could be resolved and following up on rest

Collaborate with Accounting and Property Management professionals to facilitate appropriate payment application

Investigate duplicate payments and transaction errors to maintain financial accuracy

Participate in special department projects/initiatives as directed

Maintain exemplary documentation systems for archiving, records retention, and audit compliance

Identify and escalate unresolved matters through appropriate channels with recommended solutions

Provide expert support to cross-functional teams and processes when required

Maintain comprehensive and current process documentation, including SOP, Process Maps, and tracking mechanisms

Provide technical guidance to team members and support performance improvement initiatives

Attain End To End Domain Knowledge (Upstream & Downstream) of the Business Process and refrain the process from potential risks

Act as pseudo supervisor for the process in absence of the Supervisor/be a SPOC for Leadership and stakeholders

Sounds like you? To apply, you need to have:

Employee Specifications:

Advanced financial background with a Bachelor's or Post-Graduate degree in Commerce or related field.

Minimum 5-7 years of specialized experience in Order to Cash processes with particular expertise in Cash Application

Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly

Exemplary time management skills with demonstrated ability to prioritize competing demands

Proven ability to provide technical coaching and knowledge transfer to team members

Able to work in a very fast-paced environment and meet deadlines

Impactful communication (written and verbal) to interact with clients and strong interpersonal skills

Demonstrated consistency in values, principles and work ethics

Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Flexibility to accommodate occasional extended hours as business needs dictate

Possess refined problem-solving capabilities evidenced by the successful implementation of effective financial solutions



Performance Objectives



Works within established procedures with a moderate degree of supervision

Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.



Apply today!

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.