Job Description

THE VACANCIES ARE IN UAE.Currently Hiring for the position of Senior Dietician/Slimming Incharge at VLCC International - Middle East and AfricaJob Location - Dubai
Interview Location - New Delhi*Selected Candidates with relevant experience will only be contacted*
Interview details are to be shared after shortlisting.? To ensure service excellence as per VLCC Protocol
? To achieve slimming results via the highest standards of excellence maintaining customer satisfaction as the core
? To ensure compliance in all SOPs & corporate policies related to Slimming Services
? To regularly conduct quality audits for the center to ensure that the SOP's are being followed
? To coach the slimming team post the audits in areas of opportunity
? To attend the Bi-weekly meetings facilitated by the ATH / Category Head
? To closely monitor weight loss performance and ensure slimming team's coordinated effort to improve success rate
? To ensure all slimming programs are executed within their respective validity periods
? To achieve OSR goals & to review monthly OSR targets versus achievement
? To share action plan to improve OSR with Center Head / ATH / Slimming Category Head
? To ensure that VLCC slimming services reputation is maintained & trust reinforced with our customers
? To meet & counsel clients regularly, with special focus on clients who are not achieving planned weight loss
? To coordinate with ATH & provide support to client's who are not achieving their goals
? To regularly conduct group counselling for plateau clients with ATH
? To resolve escalated client issues and proactively target and reduce possibility of causes of complaints by customer
? To ensure references from the current clients are regularly recorded
? To follow-up with VIP clients and those on break to minimize unexecuted packages
? To ensure that all Fitness and Medical reviews are conducted as per guidelines/SOP
? To cross check appointment planners for maximum utilization of resource
? To ensure required stock is maintained w.r.t. to slimming service execution like consumables etc.
? To be proficient in VLCC's software system (CLM system), its various processes, reports and directives
? To ensure that all executions are updated in CLM for the aligned centers / region
? To improve success rate by monitoring the appointment planner
? To ensure that appointments are organized to maximize capacity utilization.
? To ensure timely completion of zero session as per SOP, to preplan zero sessions
? To plan and execute in-house & outdoor events to keep clients motivated and come in regularly
? To prepare the duty roster of slimming team
? To maintain hygiene and grooming of staff, cleanliness calibration & upkeep of appliances and the slimming section.
? To maintain all records at Center (Daily Record Register, Slimming Cards, Client Monitoring Register, and Appointment
Planner) and send necessary records to Corporate as and when required.
? To ensure that educational material is displayed and available in the center in the form of charts, posters, and handouts.
? To escalate incorrect bookings / package sales to the Centre Manager and Area Technical Head
? To analyze and send the Daily Monitoring Report (duly complete & accurate) to Centre Manager & ATH. Implement necessary
changes to improve execution at the centerJob Type: Full-timeAbility to commute/relocate:

• Delhi - 000000, Delhi: Reliably commute or planning to relocate before starting work (Required)

• DIETICIAN/SLIMMING: 2 years (Required)