Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsabilities:
Oversee the iLottery production environments by monitoring availability and system health with operations and engineering support teams: Define activities, sequences of events, dependencies and duration of tasks required to meet internal and contractual requirements
Improve the design and operation of existing systems to increase scalability, reliability and efficiency - cross platform
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs and innovating to continually improve
Provide primary operations support and engineering for multiple large distributed software applications
Reduce manual load by recognizing opportunities for improvement and advancement of existing processes
Gather and analyze metrics from both operating systems and to assist in performance tuning and fault finding
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service level objectives
Post incident reviews/postmortem: ensure all teams working to find all root causes and assig actions
Provide direction and decision making for problem resolution
Implement corporate operating procedures including communication, documentation, quality and change control processes
Assess and manage the risk of strategic, technical, financial, political, and business factors facing the environments
Coordinate across all corporate and regional departments and disciplines - and primarily with Service Management team
Requirements:
Excellent and precise communication and presentation skills
3-5 years technical leadership experience
Experience on system integration, architecture and testing automations
Familiarity with Cloud native applicatins
Ability to work in cross functions activities
Strong problem management and risk management analysis skills
Strong ownership attitude
Effective team player; teamwork
Preferred: Understanding of operations systems eg linux, windows
Understanding of databases
Use of version control tools
Proficient in various automation tools
#LI-YG1
Keys to success:
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
For more information, please visit www.brightstarlottery.com.
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