Are you in for a big challenge, like contributing to the success of new global company? Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers' first choice. With our new Digital Solutions Division, we aim to transform the industry with our innovative products and solutions. Be a part of the journey with this position.
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Leading a team of engineers on site and manage the complete DSD contract. Ensure all KPIs are met.
Key Responsibilities:
Ensure compliance with Epiroc code of conduct, safety and quality guidelines
Ensure smooth execution of the DSD contract
Handle the installation, testing, commissioning of the DSD products on the underground machines of different OEMs
Ensure routine inspections and preventive maintenance are done in accordance with the PC recommendations.
Handle maintenance, troubleshooting, configuration and replacement or repair of the different components as needed during the operation.
Coordinate with product champions at PC to ensure all issues are resolved
Ensure all installations work properly with correct configurations and firmware's
Plan and manage inventory and buffer stock on sites
Ensure optimized operations and controlled use of resources so as to achieve contract profitability
Undergo regular training and learnings to upskill oneself in handling new products
Maintain records and documentation, prepare daily, weekly and monthly reports
Conduct regular meetings with customer with relevant data and reports
Daily / as and when needed -site visit to underground is mandatory
Support for debugging system behaviour and recording any findings.
Support for identifying and rectifying configuration issues.
Support for identifying and rectifying outdated firmware or hardware.
Reporting of any unsolved issues to PC on time
Running tests & rectifying issues as recommended by Level 3 support.
Technically support to resolve complex electrical and automation system issues effectively and efficiently
Smooth coordination with the contracts manager for all critical handling of contracts
Breakdown repair, predictive maintenance, overhauls, and backlog reduction & continuous improvement projects.
Resulting in solid equipment availability and reliability monitor & update planning & recording regimes to maximize component lives using condition monitoring and industry best practices, ensuring a solid safety and environmental culture is priority number one.
Permanent customer relationship to keep the contract under customer satisfaction, cost control, revenues, and profit per machine and per site, responsible to get
the customer approval for monthly availability sheet and later get the signature for the
PI for the invoice preparation, collection responsibility of the prepared invoices.
Qualifications and Experience:
Degree in Electrical / Mechatronics / Electronics
5 years of working experience in heavy equipment or mining machinery
Experience of handling a technology product and solutions
Skills and Competencies:
Leading a team and managing conflicts, Ensure optimum utilization of resources
Cost consciousness and financial acumen
Basic understanding of Electrical, mechanical and hydraulic systems.
Willingness to work in underground mining environments and remote locations. Strong learning attitude and adaptability.
Good communication and teamwork skills. Familiarity with MS Office and basic reporting tools.
Strong analytical and problem-solving skills
Work Environment :
On site role at mining site
Exposure to underground working conditions and rugged terrain. Rotational shifts and extended hours may be required based on site needs.
Location :
India, SK Mines (Udaipur)
Why you should apply for this position:
We provide opportunities for personal and professional growth (interesting tasks, development programs, and the ability to move to different positions).
Our employees like us (there is a friendly atmosphere, we work in pleasant and modern environment). We give our colleagues the opportunity to uphold their own ideas.
There is a great learning experience due to the nature of the product involving high end technology, boosting future career growth.
The posting will be active for 7 days from the date of posting.
Epiroc
is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.
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