DESCRIPTION
Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
? Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
? Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
? Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
? Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
? Able to address operational and personnel issues affecting functional area.
? Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
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