Job Description

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Title - Site LeadIntegrated Facilities ManagementMAJOR RESPONSIBILITIESPeople Management (where applicable)Demonstrate and ensure to instill a culture in the team that match our 'I am JLL' core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer Manage and coach team Develop and sustain a high-quality well motivated team Ensure high staff morale, trust and work ethics Actively support an environment that supports teamwork, co-operation and performance excellence within team Assist in mentoring and enabling Training & Development of team members Client/Stakeholder ManagementDeliver excellent customer service to meet on-site client's expectations Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels Monitor procedures to ensure client's expectations are conveyed and worked upon Procurement & Vendor ManagementManage multiple vendors including hard and soft skills to deliver services on time and within budget Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices Contracts ManagementEnsure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics Monitor expiry of contracts and initiate re-procurement if needed Continually assess contracts to ensure best value delivered to the client Finance ManagementEnsure that the site's financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Health & Safety ManagementImplement and manage safety procedures to ensure the provision of a safe working environment Ensure compliance with statutory regulations on fire, health and safety standards Site Operations ManagementImplement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards 24/7 emergency call support and site attendance is required Risk ManagementAssist in the implementation and management of a property risk management program Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies Achieve Key Performance Indicators and Service Level Agreement targets CANDIDATE SPECIFICATION: KEY SELECTION CRITERIAIdeal ExperienceMin. 2 years of experience in facilities, property management, hospitality or related field Qualification : Diploma in Electrical or BE in similar discipline Experience of working in environment Knowledge of local health and occupational safety requirements Knowledge of critical facilities Knowledge of vendor management for specialized services An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) Proven capacity to understand and interpret commercial contracts Strong budget management and financial analysis skills Critical Competencies for SuccessClient Focus & Relationship ManagementEase of interaction with a wide range and wide level of client staff Ability to manage conflict and balance between client and firm requirements Has a customer-oriented attitude Demonstrates proactive & professional approach to customer service Project Management & Organizational SkillsExcellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal CharacteristicsDemonstrated superior people management skills - ability to lead team effectively, train t, hem well, and promote open, constructive and collaborative relationships at all levels Strong communicator - Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener Passion for quality - has an eye for detail to make sure the best delivery of services Self-motivated; confident & energetic Ability to effectively deal with stressful situations Flexible - able to adapt to rapidly changing situations Strongly goal-oriented - able to focus on meeting all performance targets Is a team player - able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Technical Competence Should have hands on experience on handling DG, HVAC, UPS, life & Safety Equipment, STP Utility equipment's like HTLT, Lift operations AMC vendor coordination Through knowledge in preparing of facility required reports related to technical aspects Knowledge of Legal compliance documents / Building compliance and if any required related to facility Coordination with BESCOM, KSPCB, BBMP, Land lord etc KEY STAKEHOLDERSClient staffEngineering ManagerSpecialized vendor staffINDIRECT SUPPORT REPORTING TORegional Ops manager If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL - We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world.



We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.