1.2 Salary: hike on previous salary - max upto 25 k
1.3 Qualification: Graduation with
Basic knowledge of MS Office (Excel, Word, Outlook).
1.4 Key Responsibilities:
Act as the primary on-site contact for residents, customers, and visitors.
Manage customer queries, complaints, and service requests and ensure timely resolution.
Maintain proper records of handovers, keys, and documentation related to flats and registries.
Coordinate with the facility, maintenance, and housekeeping teams to ensure smooth day-to-day operations.
Supervise ongoing minor construction or finishing work at the site.
Monitor cleanliness, security, and upkeep of the property.
Assist customers during the handover/possession process and guide them through documentation.
Maintain communication between the project site and the head office regarding issues, updates, and reports.
Prepare daily/weekly reports on customer interactions, maintenance work, and pending issues.
1.5 Required Qualifications & Skills:
Graduate in any discipline (preferably in administration, real estate, or management).
Minimum 5 years of experience in site administration, customer service, or facility management (real estate background preferred).
Strong communication and interpersonal skills.
Good organizational and multitasking abilities.
Proficiency in MS Office (Excel, Word, Email).
Pleasant personality, problem-solving attitude, and ability to handle customer concerns calmly and professionally.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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