Job Description

Job Title:

Branch Manager

Location:

Vellara Junction , Richmond town

Job Type:

Full-Time (Monday to Saturday, 10:00 AM to 7:00 PM) | 6 Days Working

Experience:

3-5 years

Language: Fluent English & Kannada

Job Summary

The Branch Manager will be responsible for managing daily operations, driving branch sales, leading the team and ensuring compliance with operational procedures. The role demands strategic oversight of gold purchasing activities, maintaining inventory accuracy and delivering excellent customer service.

Key Responsibilities

1. Sales Management

Supervise the end-to-end sales process -- from customer greeting to deal closure. Track daily sales performance and ensure branch targets are consistently met. Monitor stock levels, manage replenishments and address aged or dead stock. Prepare and submit daily/weekly sales, transaction and inventory reports.

2. Customer Engagement & Negotiation

Utilize strong negotiation skills during gold valuation discussions to enhance profitability. Address and resolve customer grievances promptly and professionally.

3. Operations & Compliance

Ensure adherence to SOPs, security guidelines, and transaction accuracy. Conduct regular audits and ensure smooth functioning of weighing scales and POS systems.

Qualifications & Experience

Education:

Graduate (preferably in Business, Commerce, or related field).

Experience:

3-5 years in gold buying, jewellery retail, or precious metal trading.

Languages:

Fluency in English and Kannada is mandatory.

Key Skills

Strong leadership and people management Proficient in negotiation and customer service Analytical and detail-oriented with strong reporting capabilities Knowledge of retail SOPs, security measures, and transaction handling
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person