Job Description

Duties and Responsibilities of a Sales Executive1. Customer Engagement & Sales

Greet customers professionally and understand their requirements. Present products, features, benefits, and pricing clearly. Provide personalised product recommendations based on customer needs. Achieve weekly and monthly sales targets assigned by the company. Prepare and submit quotations to customers when required.

2. Product Knowledge

Maintain deep knowledge of all product categories, specifications, materials, and pricing. Stay updated on new arrivals, promotions, and offers. Educate customers about after-sales services, warranties, and delivery timelines.

3. Showroom Management

Ensure the display area is clean, organised, and well-presented. Coordinate with the housekeeping and visual merchandising team for product arrangement. Monitor stock levels on the floor and request replenishment when required.

4. Customer Follow-Up

Maintain follow-up calls/messages with potential leads. Update customers on order status, delivery schedules, and pending confirmations. Maintain a strong customer relationship for repeat business and referrals.

5. Coordination & Documentation

Prepare sales orders, invoices, and related documentation accurately. Coordinate with accounts, delivery, and admin departments for smooth order processing. Maintain daily sales reports and submit to the Sales Manager.

6. Problem Handling

Handle customer complaints politely and find solutions quickly. Escalate unresolved issues to the manager for timely support.

7. Team Collaboration

Work closely with team members to achieve departmental sales goals. Support colleagues during peak hours and assist in showroom events or promotions.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Experience:

Retail sales: 1 year (Preferred) Inside sales: 1 year (Preferred) Sales: 1 year (Preferred)
Work Location: In person