Job Description

Role Overview -

To manage walk-in customers at the Amrock Stone showroom, explain products effectively, generate enquiries, and convert leads into sales while maintaining premium brand presentation and customer experience.

Key Responsibilities

Customer Handling & Sales

Attend walk-in customers, architects, builders, and contractors visiting the showroom Understand customer requirements and suggest suitable Amrock Stone products (cladding stones, designer bricks, fluted panels, micro-coating, artifacts, etc.) Explain product features, applications, finishes, and installation methods Generate quotations, follow up on enquiries, and close sales

Showroom Management

Maintain proper display of all product panels and sample areas Ensure showroom cleanliness, lighting, and overall visual appeal as per Amrock SOP Arrange samples, catalogues, and shade cards for easy access

Lead Management & Follow-up

Record all enquiries in enquiry register / CRM Regular follow-up with customers, architects, and site engineers Coordinate with backend team for order processing, dispatch, and delivery timelines

Brand Representation

Maintain professional conduct and brand-consistent communication Educate customers about Amrock quality standards, micro-coating benefits, and warranty guidelines Handle customer objections and provide solutions within company policy

Skills & Requirements

Experience in building materials, tiles, stones, cladding, or interiors preferred Good communication and convincing skills Basic knowledge of measurements, area calculation, and quotations Presentable, confident, and customer-focused personality Ability to use WhatsApp, email, and basic computer tools
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Work Location: In person