Job Description

Department:

Retail Operations

Location:

Ludhiana

Experience: 7-10

years in retail apparel store management

Reporting To:

Area Sales Manager / Retail Operations Manager

Job Summary

Duke Fashions is looking for a result-oriented and customer-focused

Showroom Incharge

to lead day-to-day operations of its Exclusive Brand Outlet. The ideal candidate should have hands-on experience in

apparel retail

, strong team management skills, and a passion for

driving sales through excellent customer service and store execution

.

Key Responsibilities

Oversee

daily operations

of the store including staff management, sales, inventory, and customer experience Ensure

achievement of sales targets

, upselling, and conversion ratios through effective floor supervision Maintain

store hygiene, SOP compliance, and visual merchandising

standards as per brand guidelines Handle

cash management, billing, stock inward/outward

, and timely stock replenishment Train, supervise, and motivate sales staff to ensure

product knowledge and service standards

Ensure

customer satisfaction and manage in-store escalations or complaints

professionally Coordinate with Area Managers, HO teams, and logistics for stock, VM materials, and promotional rollouts Maintain

daily sales reports

, footfall tracking, and other operational checklists Plan and execute

local marketing activities

to increase store visibility and traffic Ensure loss prevention through

inventory control, audits, and proper security checks

Key Skills & Competencies

Excellent communication and customer-handling skills Sales-driven mindset with leadership ability Knowledge of

garment/apparel categories

, size sets, and seasonal trends Hands-on experience with POS software, inventory tools, and basic Excel Strong sense of

visual presentation, grooming, and team discipline

Preferred Background

Graduate or Diploma in Retail Management/Fashion Management Minimum 7- years of experience in

store-level management

in apparel/lifestyle retail
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Application Question(s):

Do you have 7-10 years of experience in store or showroom management in the garment/apparel retail sector
Have you worked in an Exclusive Brand Outlet (EBO) or franchisee store format
Are you experienced in achieving monthly sales targets
Do you have hands-on experience with POS billing systems and stock reconciliation
Have you supervised a team of sales executives or store staff
Are you familiar with visual merchandising (VM) standards and store display protocols
Have you handled cash management, opening/closing procedures, and daily reporting
Are you comfortable with customer handling, complaints resolution, and upselling techniques

Work Location: In person