Job Description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

The General Vacuum Divisions of the VT BA are using the SHOWPAD app to enable sales deliver the best buyer experience. The mission of the position is to support the growth/proper use of the APP for all users/brands of the BA, help and motivate the individual users (training, helpdesk function), maximize use of all available features, follow up on analytics, design (user experience), work on connecting/integrating further the APP into the daily business of the divisions.

Under the guidance and in Coordination with the SHOWPAD project owner:

Be the main contact for all SHOWPAD users to ensure proper and regular support: Help users understand and use Showpad powerful features to the fullest

Manage the APP and ensure its growth in line with the demands of the business

Know everything about SHOWPAD to propose improvements, further integrations, \xe2\x80\xa6

Act as an advisor to help solve complex problems

Educate our users on mobile sales enablement

Collaborate with representatives of all divisions/departments to ensure a constant flow of quality content generating quality leads

Gather all requirements, analyze, and propose solutions to match the needs

Create a solid support and helpdesk platform

Drive adoption, set KPIs and success metrics, demonstrate ROI

Provide training to Showpad users, analyze usage data, survey users

To succeed, you will need

• Education level

• A degree in IT, communications, marketing
• Relevant Previous experience

• Willingness to learn the APP is what we are looking for, previous experience working with SaaS solution is an asset
• Interaction skills required for the role:

• you directly report to the Global digital comms coordinator within the Scientific Vacuum Division, but you report all your activities to a SHOWPAD steering committee with representatives from each Divisions and departments in charge of the content provided and who provide the direction with your support
• you support all local initiatives, further integration in direct relation to the requestors
• you work in close collaboration with the SHOWPAD customer care advisor, or any other external suppliers as needed
• Knowledge areas/Skills

• Fluent in English with an excellent ability to present, convince, explain
• Excellent computer skills and Office365
• Excellent communication skills (both written and verbal)
• Comfortable speaking to anyone about value and easily switch between high-level and feature/benefit conversations
• Able to make a user smile, even from behind a phone or computer
• Learning new technologies and better ways of working is your passion
• A true team player. Taking ownership and taking care of your peers
• Other requirements

• Analytical mindset
• A result driven personality
• A proven track record of achieving measurable goals
• The ability to be a self-starter in a fast-paced environment
• Excellent time-management and prioritizing abilities
• Limited travel could be required
• The job requires high level of planning, priority setting, coordinating to ensure smooth progress

In return, we offer you

• Have multiple interactions with different stakeholders internally and externally
• A culture known for respectful interaction, ethical behavior and integrity where sustainability matters
• Potential to see your ideas realized and to make an impact on technically interesting projects
• New challenges and new things to learn every day
• Plenty of opportunities to grow and develop
• Global job opportunities, as part of the Atlas Copco Group

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City
Pune

Recruiter
Preeti Ahuja

Hiring Manager
Rashmi Thadani

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco