Job Description

Shopify Voice Process Executive

Salary:

?32,000 In-Hand + Incentives

Working Days:

5 Days Working

Experience Required:

Minimum 1 Year Calling Experience (Voice Process)

Location:

Noida Sector 62

Languages:

Fluent English & Hindi

Process Type:

Voice Process (No Sales)

Seeking a professional candidate for the

Shopify Voice Support Process

, responsible for handling customer calls and resolving store-related queries. This is a

pure support role with no sales involvement

.

Roles & Responsibilities

Handle inbound/outbound customer calls Assist with orders, payments, and Shopify store issues Provide polite, clear, and effective communication Update call details and maintain CRM records Follow quality guidelines and process protocols Escalate complex issues as needed Achieve set performance and quality targets
Job Types: Full-time, Permanent

Pay: Up to ₹32,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Application Question(s):

How much do you rate your English Communication Skill out of 10? What's your current in-hand salary?
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Calling related : 1 year (Preferred)
Language:

English (Preferred)
Location:

Noida, Uttar Pradesh (Preferred)
Work Location: In person