Job Description

About Us

Super Speciosa is a leading e-commerce brand in the herbal supplement space, offering high-quality kratom products to thousands of customers every month. We are a fast-growing, mission-driven D2C brand focused on transparency, compliance, and exceptional customer experiences.



As our operations scale, we're expanding our digital team to support a stronger, more optimized Shopify ecosystem that keeps our storefront performing at its best.

Position Overview

We are looking for a highly skilled

Shopify Virtual Assistant

with deep Shopify expertise, strong technical understanding, and proven experience managing, optimizing, and supporting Shopify stores.



This role will support our marketing, product, and e-commerce teams by ensuring the website stays up-to-date, error-free, fast, conversion-optimized, and ready for ongoing promotional campaigns.


Experience in the

supplements, wellness, or regulated e-commerce niche

is a strong plus.


This is a remote, full-time role with potential to grow into a long-term postion.

Requirements

Key Responsibilities

Shopify Store Management

Manage product listings, variants, pricing, inventory updates, and PDP/collection optimizations Update onsite promotions: announcement bars, landing pages, pop-ups, banners, discounts, and automation triggers Create and maintain landing pages (Replo, theme editor, custom sections, etc.) Monitor store performance and resolve technical issues as they arise Collaborate with our graphic designer and marketing team for new assets and promotions

Technical Shopify Expertise

Modify and update Shopify 2.0 themes Assist with Liquid/HTML/CSS edits for troubleshooting or customization Integrate, manage, and troubleshoot Shopify apps (Klaviyo, ReConvert, AfterSell, tracking apps, reviews apps, etc.) Optimize store speed, mobile performance, and UX Support CRO audits, A/B testing setup, and data collection Create and manage Shopify flows and automations

E-Commerce Operations

Assist with order flow checks, tracking updates, and fulfillment-related troubleshooting Perform data entry, maintain organized records, track SKUs, and ensure product accuracy Prepare reports and assist in coordinating tasks with marketing, development, and customer support teams Support B2B/wholesale setup, product uploads, and pricing updates when needed

Ongoing Administrative Support

Maintain documentation for store processes and product updates Ensure accurate implementation of promotional campaigns on Shopify Coordinate with internal teams (marketing, product, fulfillment, dev) to ensure smooth execution

Required Skills

2+ years proven experience managing Shopify stores

(DTC, dropshipping, or e-commerce) Strong understanding of

Shopify 2.0

, sections, templates, metafields, and theme customizations Ability to make front-end edits using

Liquid, HTML, CSS

(basic JS is a plus) Experience with

Klaviyo, ReConvert, AfterSell, GemPages, and other Shopify apps

Excellent organizational skills with strong attention to detail Ability to troubleshoot Shopify issues quickly and effectively Strong communication skills; ability to work independently and meet deadlines Comfortable working with technical documentation and following SOPs

Preferred Qualifications

Experience in

supplements, wellness, or regulated product industries

Familiarity with

Shopify Plus

Understanding of

CRO principles

, mobile optimization, A/B testing, and site performance Experience with

Shopify API

, Flow, Scripts, or advanced automation Knowledge of basic SEO best practices (metadata, alt text, structured content) Experience coordinating with remote teams (marketing, design, development)

Benefits

Flexible remote work schedule Opportunity to work with a fast-growing D2C brand Long-term growth potential within our e-commerce and marketing team Collaborative team culture with ongoing learning opportunities * Direct involvement in improving conversion rates, UX, and site performance