Job Description

About the Role:

We are an Indian D2C skincare brand seeking a detail-oriented

Operations - Shipping & Receiving Associate

to manage daily logistics operations, order billing, courier coordination, and data entry. This role requires hands-on experience in

Excel, Tally, and courier dashboards

(like Shiprocket, DTDC, Blue Dart, ST Courier, India Post, etc.) to ensure smooth inbound and outbound product movement, RTO control, and accurate billing processes.

Key Roles & Responsibilities:

1. Order Processing & Billing

Create and verify sales invoices, delivery challans, and courier manifests. Manage billing entries in

Tally

and maintain order-level accuracy. Cross-check product quantities, taxes, and discounts before dispatch. Coordinate with the finance team for invoice approvals and reconciliations.

2. Data Entry & Excel Management

Maintain daily shipment, billing, and stock records in

Excel or Google Sheets

. Update courier tracking numbers, RTO data, and delivery status in system dashboards. Prepare reports for dispatched, pending, and returned orders. Ensure clean and organized data logs for audits and management tracking.

3. Logistics & Courier Coordination

Handle daily dispatch operations through courier partners like

DTDC, Blue Dart, ST Courier, India Post, and Shiprocket.

Schedule pickups, track deliveries, and follow up on delays or lost shipments. Manage

RTO (Return to Origin)

cases and minimize losses by identifying reasons and taking corrective actions. Compare courier invoices and verify billing accuracy before processing.

4. Inventory & Receiving Management

Record inbound stock receipts from suppliers and check product quantity & quality. Update system entries for inward and outward inventory movement. Coordinate with warehouse teams for product allocation and packaging.

5. Reporting & Dashboard Handling

Maintain and update logistics dashboards for real-time performance tracking. Prepare weekly and monthly MIS reports -- order volumes, RTO%, courier TAT, and cost analysis. Support management with accurate data for operational decisions.

Requirements:

Experience:

1-3 years in logistics, operations, or billing roles (preferably with D2C/e-commerce brands).

Education:

Graduate in Commerce, Accounting, or Supply Chain preferred.

Technical Skills:

Tally

for billing & accounting entries

Microsoft Excel / Google Sheets

(VLOOKUP, Pivot Tables, data formatting) Courier dashboards (Shiprocket, NimbusPost, etc.)

Soft Skills:

Attention to detail, time management, problem-solving, and good communication.

Contact no.1: 9698070702-Ashok M P

Contact no.2: 8220127930- Gokul K

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?35,000.00 per month

Benefits:

Paid sick time Paid time off
Work Location: In person