Job Description

TCS is hiring for

Shipping Agent Doer

role.



Qualification:-

Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.

Shift

- Rotational 24*7

-

Ensure each document is handled within the agreed timeline

Ensure each document is handled with care with zero defects and achieves the require quality level

Meet vessel cut off's and other deadlines

Understand the processes by country/Account and deliver expectations

To meet and exceed Productivity targets.

Correspondence with customers for any queries, clarifications and amendments

Providing accurate, detailed and complete information "the first time and every time"

Communicate with internal and external customers constructively and in the most professional


manner, thereby instilling confidence in the customers


To be able to identify gaps and work with team leader to improve processes and enable efficiency


gains Meets/Exceed Customer Satisfaction Survey Targets


Flexible to work in shifts

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

380011

Desired Skills

Travelportal
Desired Candidate Profile

Qualifications

: BACHELOR OF COMMERCE