A shift supervisor is responsible for overseeing and managing the operations of a specific work shift in industries such as retail, hospitality, manufacturing, or warehouses. Their primary role is to ensure smooth business operations during their shift by supervising staff, delegating tasks, and resolving any issues that arise. They monitor daily employee performance, manage employee schedules, and maintain high standards for customer satisfaction and safety.
Key responsibilities of a shift supervisor include:
Supervising and coordinating staff activities during the shift.
Delegating tasks to employees based on skill and availability.
Training and onboarding new employees.
Handling customer inquiries and complaints professionally.
Ensuring workplace safety, hygiene, and compliance with company policies.
Monitoring inventory and coordinating restocking.
Reporting shift performance and any incidents to management.
Managing shift opening and closing procedures.
Maintaining a clean, organized workspace.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,640.74 - ₹29,330.89 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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