Job Description

Experience: 6+ years

Designation: Shift Lead/Incident Manager(GCP)

Location: Bangalore (on-site)

:

Shift lead should still be an Individual Contributor (IC) only and we are looking out for person who is more Technical here (almost

80 % to be Tech side and 20% as an Incident Management

) ITIL Skills especially on

Incident, Problem

and

Change Management

Good

Troubleshooting skills, Communicating

with Different stakeholders and coordination with L3 Team Escalation Management and MIM handling Have good exposure on

GCP, APM tools like DT, JIRA

(creating dashboard, Reporting Preparations to Senior Management, Service now. Good at System Design and Architecture preferably from BFSI background

Why Join Us

Work independently & build sustainable business resulting in fast track career growth. Opportunity to interact& work with some of the best in class companies. Rapid learning & chance to work on latest technology innovations. Dynamic environment where you get to work with leading global alliance partners. * Ability to challenge yourself to become an entrepreneur.