Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual\'s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The M365 SharePoint Administrator will be responsible for planning, configuration, implementation, installation, performance tuning, and recovery procedures for SharePoint Online. The M365 SharePoint Administrator serves as a technical expert in SharePoint Online system administration whose expertise results in smooth integration, efficient collaboration, and positive outcomes.

Responsibilities

• Administration of SharePoint Online, site collections, and sites/subsites - including OneDrive integration and interoperability with other products in the Microsoft 365 environment
• Site Administration, site creation, permissions management, list/library configuration, page and template creation, column and view configuration, custom design and development in modern experiences for pages, lists, and sites
• Ability to effectively troubleshoot and resolve a wide array of SharePoint Online issues - including root cause analysis
• Implement updates to site structures, list/library best practices, custom forms, custom flows, search configuration, metadata management, and integrations with Microsoft and third-party apps and services
• Create, monitor, and maintain business processes using Microsoft Power Automate and related technologies
• Customize SharePoint forms using Microsoft Power Apps and related technologies
• Create and maintain documentation for the day-to-day administration and change management, including process documentation and training/reference materials
• Collaborate with stakeholders to develop engaging sites, resources, and tools for business operations
• Participate in technical design sessions; develop detailed technical solution documentation that is aligned with business objectives
• Perform other duties of a similar nature in SharePoint Online

• Secondary Positional Focus: Exchange Online & Identity Access Management:

• Administer and manage Exchange Online services, including mailboxes, groups, and policies.
• Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection
• Monitor and optimize the performance and availability of Exchange Online services.
• Troubleshoot and resolve Exchange-related issues
• Managing identity and access in the Microsoft Cloud - including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, PHS and PTA, application registration)
• Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy)
• Knowledge of SAML, OAuth, JSON, SPML, SCIM, XACML integration standards
• Coordinate with IT security teams to ensure the security of Identity Management solutions.
• Troubleshoot and resolve Identity-related issues.
• Collaborate with cross-functional teams to integrate Exchange Online and Identity Management solutions with other IT systems.
• Keep abreast of new technologies and best practices in Exchange Online and Identity Management.
• Lead and participate in IT projects related to Email and Identity Management.
• Document processes and maintains detailed records of system configurations and changes.

• Shared Positional Focus:

• Coordinate data retrieval and backup procedures to prevent data loss
• Review usage and activity reports and provide statistics to management as needed
• Evaluates new tools or software, searching for improvements and possible modifications
• Prepare documentation for end-user training
• Review Microsoft alerts regarding new features, issues, and upcoming releases and address them accordingly
• Manage and prioritize requests while maintaining transparent communication
• Collaborate with client, vendors, and Senior Engineering/Architects on assigned projects
• Continuous education and complete/maintain certifications as agreed upon by management
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment

Qualifications

• At least 3 years\' experience as a SharePoint Online administrator
• Microsoft SharePoint Certification
• Proficient knowledge of M365 SharePoint Online related technologies (i.e., PowerApps & Power Automate)
• Experience with PowerShell scripting for automation and administration
• Understanding of ALM & SDLC process, performing unit testing, and packaging to deploy from development to production environments
• Familiar with .Net framework (C#), CSOM, JavaScript, TypeScript and other elements of SharePoint Framework
• Working knowledge/familiarity of M365 administration centers
• Managed Services or consulting experience is a plus
• On-premises SharePoint Server 2013/2016/2019 experience is a plus
• Highly self-motivated and excellent problem-solving skills with keen attention to detail
• Strong communication and teamwork abilities.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That\'s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!

Please note that although some job posting are indicated as remote, it is solely for the purpose of the posting. It is company policy for employees within thirty miles of an office to be in-office at least 2 days per week.

AHEAD