Job Description

Company Name: VARITE India Private Limited
About The Client:
A global IT services and consulting company multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.
About The Job:

• The SharePoint L2 Support Engineer provides advanced technical support, administration, and engineering for SharePoint Online, SharePoint Server, and the Microsoft 365 collaboration ecosystem.

Essential Job Functions:
Platform Administration

• Manage and maintain:

• SharePoint Online Tenant
• SharePoint Server (if hybrid/on-prem)
• Site collections, hubs, templates
• Configure:

• Storage quotas
• Retention policies
• External sharing
• Information protection & compliance
• performance

• Search
• Storage
• Implement:

• DLP
• Sensitivity labels
• Conditional access
• Secure external sharing
• Change, Upgrade & Migration Support
• Support:

• Tenant upgrades
• Feature rollouts
• Microsoft roadmap changes
• Handle:

• SharePoint migrations (On-Prem ? Online)
• M&A tenant consolidations
• Data migrations and validation

Vendor & Microsoft Support

• Work with:

• Microsoft Premier / Unified Support
• Third-party vendors

Qualifications:
SharePoint

• SharePoint Online
• SharePoint Server 2016 / 2019
• Microsoft 365 (M365)

Collaboration & Storage

• OneDrive
• Microsoft Teams

Identity & Access

• Azure AD
• Single Sign-On (SSO)
• Multi-Factor Authentication (MFA)

Governance & Compliance

• Microsoft Purview
• Data Loss Prevention (DLP)
• Sensitivity Labels
• Conditional Access
• Retention
• eDiscovery
• Records Management

Power Platform

• Power Automate
• Power Apps

Scripting & Automation
PowerShell (SharePoint, Azure AD, Microsoft Graph) * Migration

• ShareGate
• Microsoft Migration Manager

SharePoint

• SharePoint Online
• SharePoint Server 2016 / 2019
• Microsoft 365 (M365)

Collaboration & Storage

• OneDrive
• Microsoft Teams
• Planner (Plan)

Identity & Access

• Azure AD
• Single Sign-On (SSO)
• Multi-Factor Authentication (MFA)

Governance & Compliance

• Microsoft Purview
• Data Loss Prevention (DLP)
• Sensitivity Labels
• Conditional Access
• Retention
• eDiscovery
• Records Management

Power Platform

• Power Automate
• Power Apps

Scripting & Automation
PowerShell (SharePoint, Azure AD, Microsoft Graph)
Migration

• ShareGate
• Microsoft Migration Manager

Experience Required

• 8+ years in SharePoint & Collaboration platforms
• 3+ years in L2 / engineering role
• Experience in:

• Enterprise environments
• Regulated industries (Pharma, BFSI, Healthcare)
• Global user base

Soft Skills

• Strong troubleshooting & analytical skills
• Ability to explain complex issues to business users
• Experience working in 24x7 global support model
• Documentation & SOP creation

KPIs / Success Measures

• SLA & MTTR for L2 incidents
• Reduction in recurring incidents
• Platform uptime & performance
• User satisfaction

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Skills Required