Job Description

October 30, 2025
Type
Full Time


Location
Bangalore, Hyderabad


A pure play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people. With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key industries, we're quickly establishing ourselves as the go-to partner for Salesforce and MuleSoft in Asia, Europe and North America.



To support our continuous growth, we are looking for SFDC - Sr. Tech Lead(Agentforce) to join an amazing team of like-minded professionals and help our customers to transform the way they work and improve business performance.

Experience

: 6-10 years

Key Skills

Salesforce Agentforce design, AI agent architecture, Data Cloud integration, governance and trust frameworks

Key Responsibilities

Design and build apps on Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Einstein Analytics)

Assist Pre-Sales and Sales teams in solution design during license/project discussions

Facilitate communication among team members to ensure project success

Foster learning within the team

Keep projects on track and senior leaders informed throughout project lifecycle

Participate in interviews

Required Skills

Strong understanding of SDLC (analysis, requirement, design, development, testing, deployment, maintenance)

Experience with Sales Cloud, Service Cloud, and Experience Cloud

Experience in Chatbot deployments (Embedded Service), Omni-Channel setup, Live Agents configuration

Experience in Web page design using Aura Components and Lightning Web Components

Extensive experience with Apex Classes, Apex Triggers, and complex Flows

Integration experience with external systems

Design of Reports, Dashboards, Analytic Snapshots

Understanding of CI/CD processes and code scanning tools

Knowledge of Einstein Analytics, Data Cloud concepts, Agentforce, Mulesoft Integrations, Salesforce DX

Job Category:

Salesforce

Job Type:

Full Time

Job Location:

Bangalore Hyderabad