Job Description

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Job Title - Services bFS E2E & ERP specialist
Experience - 8-10 yrs
Location - Bangalore (Hybrid)
Job Purpose
Services Business at Schneider Electric is a 3 BEUR+ business with strong growth ambitions.
To enable this acceleration, Services Business is performing a Global transformation of its operating model, processes and digital capabilities.
The bFS E2E & ERP specialist ensures that digital platforms operate as one coherent ecosystem by proactively tracking and resolving issues that arise in the communication between systems, while acting as a key liaison between platform owners, technical teams, and business stakeholders to maintain smooth, reliable, and fully aligned end-to-end processes.
More specifically, bFS is the Field Service Management platform built on Salesforce platform (ServiceMax).
Key Responsibilities
Within the Services capability of the Schneider Digital / End to End Customer Relationship practice, you will be responsible to deploy the required digital enablers related to bFS program for services, fully integrated in an End-to-End manner.
As such, you will coordinate with all digital streams required to make the bFS deployment project a success, across various countries and business units such as Power, Industry, Secure Power, and Digital Energy Services businesses.
More specifically your responsibilities are to:

• Lead the bFS E2E integration, in close collaboration with all the stakeholders.
• Ensure the business requirements are well captured and considered.
• Assemble supervise the design, build and test of the solution, across the different platforms to deliver the bFS E2E functionalities (bFO, CPQ, SAP ERP, bFS, etc).
• Act as a key integrator with strong end-to-end process knowledge of service journeys, service flows, and cross-platform interactions.
• Capture, challenge, and consolidate business requirements, ensuring they are fully considered and translated into integrated digital solutions.
• Lead and coordinate gap analysis activities, identifying integration (and when applicable functional and process) gaps across systems and service flows.
• Drive gap resolution in collaboration with business, IT, and digital stream owners, ensuring alignment with target end-to-end solutions.

Requirements
Qualifications / Experience:

• Bachelor/Master of Engineering degree
• In-depth knowledge of the Services business
• Previous experience of working with ERPs (SAP R3) and integration
• Knowledge to Salesforce platform (fka Force.com) is a must. Knowledge of Servicemax is a strong plus.
• Knowledge of CPQ (Oracle CPQ) is preferred
• Experience in working with multi-technology integrated systems and ability to manage integration and communication between systems and teams.
• Proven successful experience and track record in large scale business transformation, as well as global program and project management.
• Work experience with global stake holders to plan project phases and deployment timelines with technical and business teams.
• Work as an interface between business and various teams from different technologies for issue resolution and continuous improvement.

Skills:

• Fluent English
• Strong analytical and synthesis skills
• Initiative to uncover and solve problems proactively.
• Tech-savvy professionals, with a deep knowledge of how technology works to achieve business goals.
• Strong interpersonal skills, with ability to communicate and convince at various levels of the organization, and in a multicultural environment.

Travel requirements for the job -
10%
Job Title - Services bFS E2E & ERP specialist
Experience - 8-10 yrs
Location - Bangalore (Hybrid)
Job Purpose
Services Business at Schneider Electric is a 3 BEUR+ business with strong growth ambitions.
To enable this acceleration, Services Business is performing a Global transformation of its operating model, processes and digital capabilities.
The bFS E2E & ERP specialist ensures that digital platforms operate as one coherent ecosystem by proactively tracking and resolving issues that arise in the communication between systems, while acting as a key liaison between platform owners, technical teams, and business stakeholders to maintain smooth, reliable, and fully aligned end-to-end processes.
More specifically, bFS is the Field Service Management platform built on Salesforce platform (ServiceMax).
Key Responsibilities
Within the Services capability of the Schneider Digital / End to End Customer Relationship practice, you will be responsible to deploy the required digital enablers related to bFS program for services, fully integrated in an End-to-End manner.
As such, you will coordinate with all digital streams required to make the bFS deployment project a success, across various countries and business units such as Power, Industry, Secure Power, and Digital Energy Services businesses.
More specifically your responsibilities are to:

• Lead the bFS E2E integration, in close collaboration with all the stakeholders.
• Ensure the business requirements are well captured and considered.
• Assemble supervise the design, build and test of the solution, across the different platforms to deliver the bFS E2E functionalities (bFO, CPQ, SAP ERP, bFS, etc).
• Act as a key integrator with strong end-to-end process knowledge of service journeys, service flows, and cross-platform interactions.
• Capture, challenge, and consolidate business requirements, ensuring they are fully considered and translated into integrated digital solutions.
• Lead and coordinate gap analysis activities, identifying integration (and when applicable functional and process) gaps across systems and service flows.
• Drive gap resolution in collaboration with business, IT, and digital stream owners, ensuring alignment with target end-to-end solutions.

Requirements
Qualifications / Experience:

• Bachelor/Master of Engineering degree
• In-depth knowledge of the Services business
• Previous experience of working with ERPs (SAP R3) and integration
• Knowledge to Salesforce platform (fka Force.com) is a must. Knowledge of Servicemax is a strong plus.
• Knowledge of CPQ (Oracle CPQ) is preferred
• Experience in working with multi-technology integrated systems and ability to manage integration and communication between systems and teams.
• Proven successful experience and track record in large scale business transformation, as well as global program and project management.
• Work experience with global stake holders to plan project phases and deployment timelines with technical and business teams.
• Work as an interface between business and various teams from different technologies for issue resolution and continuous improvement.

Skills:

• Fluent English
• Strong analytical and synthesis skills
• Initiative to uncover and solve problems proactively.
• Tech-savvy professionals, with a deep knowledge of how technology works to achieve business goals.
• Strong interpersonal skills, with ability to communicate and convince at various levels of the organization, and in a multicultural environment.

Travel requirements for the job -
10%
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150 000+ employees in 100+ countries
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Skills Required