Job Description

ServiceNow ITSM Paid Training - Master IT Service Management on the Now Platform

Overview:

This ServiceNow ITSM Training is designed to equip IT professionals with the skills to effectively manage and optimize IT services using the powerful ServiceNow platform. You'll gain hands-on experience in implementing core ITSM applications, automating service workflows, and improving service delivery through best practices.

Who Should Attend:

Anyone looking to build a career in ServiceNow or ITSM Service Desk Agents and Managers ITIL Practitioners

What You'll Learn:

Introduction to the ServiceNow platform and navigation Core ITSM applications: Incident, Problem, Change, Request, and Knowledge Management Configuring workflows and automation using Flow Designer Using SLAs, Service Catalogs, and CMDB Integration and reporting in ServiceNow Real-world use cases and best practices

Key Benefits:

Become proficient in managing IT services through the ServiceNow interface Increase operational efficiency and reduce IT incidents Prepare for ServiceNow Certified System Administrator (CSA) and ITSM certifications Boost your career prospects in ITSM and ServiceNow roles

Prerequisites:

Basic understanding of ITSM or ITIL concepts Familiarity with IT processes is helpful but not required

Mode of Delivery:

Live instructor, In-person Training

Duration:

Typically 25-32 hours

Fees:

10,000 Rs/- for Two week Training

Contact us:

9211047778

Job Type: Part-time

Expected hours: 12 per week

Work Location: In person