Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a ServiceNow Solution Architect - SAM Pro in India.
As a ServiceNow Solution Architect - SAM Pro, you will lead the design, development, and implementation of IT Asset Management (ITAM) solutions on the ServiceNow platform, ensuring high-quality delivery across complex client projects. You will collaborate with stakeholders and technical teams to translate business requirements into scalable, effective solutions. The role involves conducting workshops, designing custom applications, integrating modules, and guiding junior engineers. You will ensure adherence to best practices, ITIL processes, and platform standards while driving innovation and operational excellence. This position offers the opportunity to work on high-impact projects, gain advanced certifications, and influence platform strategy in a dynamic and collaborative environment.
Accountabilities:

• Lead the design, development, and deployment of ServiceNow ITAM and SAM Pro solutions.
• Conduct requirements analysis sessions, workshops, and gather functional and technical specifications.
• Customize ServiceNow applications, including Assignment and Approval rules, UI Policies, Client Scripts, and Access Control Lists.
• Integrate ServiceNow ITAM solutions with Discovery, Core modules, and other enterprise systems.
• Develop technical solutions, draft use cases, functional requirement documents, proposals, and statements of work.
• Troubleshoot, support, and optimize existing ServiceNow applications and workflows.
• Provide technical guidance, mentorship, and pre-sales support for solution design and implementation.

Requirements

• 5-10 years of application development experience in SaaS, PaaS, or enterprise software environments.
• Minimum 4 years of hands-on ServiceNow platform experience with in-depth architectural knowledge.
• Expertise in ITAM/SAM Pro solutions, including integrations with Discovery and Core modules.
• Strong understanding of ITIL v3 processes and practical implementation experience.
• Proficiency in programming languages and technologies: JavaScript, Java, HTML, Web Services, PowerShell, Shell Script.
• Experience with databases (Oracle, Microsoft SQL, PostgreSQL), web servers (Jakarta Tomcat, Apache), and virtualization platforms (VMware, Hyper-V).
• Excellent collaboration, communication, and stakeholder management skills.
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent work experience.
• ServiceNow Fundamentals certification required; Implementation Specialist or other module certifications preferred.
• Ability and willingness to continue advanced ServiceNow education and certifications.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for ServiceNow certifications and professional development.
• Remote working flexibility and dynamic project environment.
• Mentorship, career growth, and leadership development opportunities.
• Collaborative, inclusive, and diverse workplace culture.
• Exposure to high-impact enterprise-level ServiceNow projects.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
? Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
? It compares your profile to the job's core requirements and past success factors to determine your match score.
? Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
? When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias -- focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
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Skills Required