Job Description

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We are seeking a highly skilled ServiceNow Platform DevSecOps Engineer to join our team. This role combines platform administration, development, and security-focused operations. The ideal candidate will have deep experience in platform upgrades, system monitoring, and ServiceNow development, with a strong understanding of platform security and operational best practices.

Responsibilities:

Execute platform upgrades, patching, and post-upgrade validations Monitor instance health and performance; proactively address performance and stability issues Manage instance cloning activities, including preserve rule configuration and post-clone checks Install, configure, and support MID Servers, covering both infrastructure and agent-level functionality Develop and maintain custom applications, flows, business rules, UI policies, script includes, and other platform components using JavaScript and Glide APIs Support integrations via REST, SOAP, and MID Server orchestration with a focus on secure implementation Manage credential-related configurations and authentication integrations using Azure AD and LDAP Implement and enforce ServiceNow security best practices across the platform Coordinate with networking and security teams to validate firewall rules, proxies, DNS, and certificates required for MID Server and platform operations Contribute to CI/CD efforts through code deployment, automated testing, and change management Maintain detailed documentation for platform configurations, system architecture, and standard procedures

Requirements:

At least 3 years of development experience on the ServiceNow platform Advanced scripting skills with strong knowledge of JavaScript, Glide APIs, and ServiceNow development patterns Solid experience with platform administration tasks including upgrades, cloning, and performance optimization Expert-level understanding of MID Server setup, maintenance, and troubleshooting Familiarity with secure authentication systems such as Azure AD and LDAP Understanding of network concepts (firewalls, proxies, DNS, certificates) relevant to platform and MID Server operations Exposure to Agile or DevSecOps methodologies, including CI/CD pipelines Strong problem-solving and communication skills

Preferred Qualifications:

ServiceNow Certified System Administrator (CSA) strongly preferred Additional certifications such as Certified Application Developer, Discovery, or IntegrationHub a plus Experience working with ITSM and ITOM modules in enterprise environments

Additional Requirement:

Must be able to work during EMEA business hours (3 PM - 11 PM) to support distributed global teams and platform operations

This is an opportunity to join a technically driven team and play a key role in ensuring the stability, security, and continuous improvement of a critical enterprise ServiceNow environment.