Job Description

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ServiceNow ITSM_Technical Consultant_2002
Job Location: Noida
Location Flexibility: Multiple Locations in Country
Req Id: 2002
Posting Start Date: 7/9/25
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,
strategies and specific solutions through the ServiceNow platform. The role holder will

• In depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,

develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards. * Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required custo mer
integrations. * Suggest and implement proposals for process improvements within projects, once agreed.

• Use new technologies and methods actively to develop competitive services on customer projects.
• Provide technical documentation on modules / products, following company standards on customer projects.
• Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java

Scripting, HTML. * Ability to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director
level / users. * Designing and configuring ServiceNow ITSM suites

• Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if

applicable) and assi st when new ServiceNow patches/releases are applied to instances * Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations

• Assisting in troubleshooting patch / release management issues focusing on ITSM
• Develop UI forms, fields, notifications and workflows
• Maintain JavaScript server/client code
• Create, monitor, modify, and publish service catalog workflows with approvals
• Create an access control rule (ACL)

Relocation Supported: No
Visa Sponsorship Approved: No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
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