Job Description

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ServiceNow ITSM Developer
Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune
Location Flexibility: Multiple Locations in Country
Req Id: 4461
Posting Start Date: 12/5/25
At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Role: ITSM Developer
Experience: 5+yrs
Shifts: 8 AM to 5 PM IST.
Work Shift: Hybrid
We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will:

• Have an in depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,

develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards. * Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.

• Suggest and implement proposals for process improvements within projects, once agreed.
• Use new technologies and methods actively to develop competitive services on customer projects.
• Provide technical documentation on modules / products, following company standards on customer projects.
• Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java Scripting, HTML.
• Ability to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director level / users.
• Designing and configuring ServiceNow ITSM suites
• Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if applicable) and assist when new
• ServiceNow patches/releases are applied to instances
• Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations
• Assisting in troubleshooting patch / release management issues focusing on ITSM
• Develop UI forms, fields, notifications and workflows
• Maintain JavaScript server/client code
• Create, monitor, modify, and publish service catalog workflows with approvals
• Create an access control rule (ACL)

Relocation Supported: Yes
Visa Sponsorship Approved: No
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.
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