Job Description

Company Description

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1.


We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.


As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.

Here at Version 1, we are currently recruiting for a ServiceNow ITOM Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you.


ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as a ServiceNow Developer.

What You Will Do

Implement and optimise ITOM solutions, including Discovery, Service Mapping, and Event Management Design, develop, and maintain ServiceNow applications and workflows Support the ASPIRE Product Manager as part of the Version 1 ServiceNow Practice growth and customer engagement Support the Engage Platform Lead as part of ongoing platform governance (Health scans) Establish clear, challenging and achievable objectives whilst ensuring they are aligned to the strategic roadmap Act as the subject matter expert in discovery, Service Mapping and Event Management Provide user support, including troubleshooting issues and answering questions related to Engage modules Responsible for the administration, configuration, and maintenance of the Engage platform Ensure the optimal performance, availability, and integrity of the Engage environment Provide support in relation to the delivery of Engage strategic roadmap initiatives Maintain clear and comprehensive documentation of configurations, customisations, and processes (Knowledge Articles) Keep up to date with ServiceNow best practices and industry trends to ensure efficient and effective use of the platform

Qualifications

Ability to build relationships and work collaboratively with other departments 3+ years of hands-on ServiceNow development experience Strong understanding of IT service management and the ITIL framework Strong interpersonal and communication skills for coordinating with team members, stakeholders and customers Ability to work independently and manage multiple task assignments Must have the following certifications: + Certified System Administrator
+ Certified Application Developer
At least 1 of the following certifications: + Implementation Specialist (Discovery)
+ Implementation Specialist (Service Mapping)
+ Implementation Specialist (Event Management)


We want to build our team with diverse perspectives and experiences. Therefore, if you are good communicator, thrive off collaboration, enjoy obtaining buy-in for your delivery approaches, and are able to manage your own priorities and performance to deliver high quality, highly performant solutions to our customers; then please consider applying.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.


One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.


We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.


Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.